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Tuesday, April 24, 2007

*Important* Addition notes on Free Shipping.


Recently we have notice that some customer try to divide a large order into small in order to avoid the "no more than 3 item" rule. We are allow the customer to do that, however, as we said that the registered air mail are unreliable, therefore, we will not risk ourself by sending them out all together at once. We will send them one by one, the second package will be send out only when the customer confirm that the first package has been received. If there are any doubts, please posting a comment,we will reply as soon as possible.

16 Comments:

  • At April 24, 2007 6:27 PM, Blogger Unknown said…

    if I buy a m3 ds simply + microsd card you'll ship them together or one after the other?

     
  • At April 25, 2007 1:18 PM, Blogger BambooGaming said…

    Hi , maximum we are able to send 3 free shipping item a time, so if you already have one free shipping package on the way, the next order will only send out only when you confirm the first one was received.

    for your case,if you order one M3 DS + microSD , we will ship it immediately, but if you order more than 3 M3DS , for example 5 M3DS + 1 MicroSD, We will devided into 2 orders which are 3 M3DS and 2M3DS + MicroSD , and send them one by one.

    There is no item restriction for Express shipping.

     
  • At April 25, 2007 9:50 PM, Blogger Unknown said…

    ok thanks! another question: for how long you'll keep these items on free shipping? i really want it, but i will only be able to buy it at may 5th which is when i get my money. thanks for your support

     
  • At April 25, 2007 10:27 PM, Blogger BambooSam said…

    Hi, We do not have specific time period for this promotion, but all the decisions are made by our management team, they may stop the promotion at anytime.

     
  • At May 07, 2007 4:40 AM, Blogger TheValeman said…

    Hi there,

    If I purchase a R4DS but also require an EZFLASH V 3in1 Expansion Pack will you still ship for free?

    Thanks ....

     
  • At May 07, 2007 9:22 AM, Blogger BambooSam said…

    The R4 DS will be free shipping , but EZFLASH V will cost AU$12.

     
  • At May 08, 2007 1:02 AM, Blogger Unknown said…

    If I buy 3 M3 simply you'll ship them together and the total cost will be AU$117 ?
    Tanks, and sorry for my english (from Spain)

     
  • At May 08, 2007 10:33 AM, Blogger BambooSam said…

    yes, you are right.

     
  • At May 18, 2007 12:49 PM, Anonymous Anonymous said…

    i would like to purchase an M3DS simply.
    how do i claim the free postage in the checkout??

     
  • At May 18, 2007 2:07 PM, Blogger BambooSam said…

    Sorry, Free shipping promotion is over.

     
  • At May 22, 2007 3:22 PM, Blogger wagonweel said…

    I was going to order a R4 DS and a M3 DS Simply. The web site says the shipping is free for each however on my order it stated the shipping was $20. Do I need to order these separately?

     
  • At May 23, 2007 12:20 PM, Blogger BambooSam said…

    the free shipping promotion is over already, please check the news on our main website.

     
  • At May 23, 2007 2:54 PM, Blogger ♥ P said…

    Hi, ive already bought this item a week ago. But i still havetn received it. Why? Is there a way to track it or something?

    Cheers

     
  • At May 23, 2007 5:01 PM, Blogger BambooSam said…

    please contact our customer service at support@bamboogaming.com

     
  • At May 27, 2007 6:58 PM, Blogger Santy said…

    Hi, why is the cost of shipping so expensive for additional items? I thought the items are very small and light? Additional ones should not cost that much. I am looking for M3 Lite and EZV Bundle, will the shipping costs be cheaper if the box is not sent? Thanks... If not maybe I will try to find one locally =)

     
  • At May 28, 2007 7:23 PM, Blogger BambooSam said…

    Hi, The shipping charge not only the postage , it includes the insurance, handling fee, administration fee.

     

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